Business Technology Roundtable

Has your organization prepared to compete in a world where Artificial Intelligence (AI) isn't just an IT tool, but the new operating system for digital transformation? Based on the findings from a Menlo Ventures market study, it's now clear that Generative AI (GenAI) has moved beyond the realm of experimentation and firmly established itself as a mission-critical imperative for enterprises across industries. The transformative power of this rapidly emerging technology is reshaping digital business strategies, enterprise workflows, and entire sectors at an unprecedented pace. The Numbers Tell a Compelling Story The surge in AI spending is nothing short of remarkable. In 2024, enterprise AI investments skyrocketed to $13.8 billion, a staggering sixfold increase from the $2.3 billion spent in 2023. This dramatic uptick in investment signals a definitive shift from pilot programs to full-scale implementation, with GenAI tools becoming deeply embedded in core business operations. T...

Are your board of directors and executive team ready to transform your business with the latest technology, or will you be left behind as your competitors accelerate their adoption? The transformative power of Generative AI (GenAI) applications is impacting industries across the globe, promising not only enhanced efficiency but also new avenues for value creation. According to the latest research by PwC , a significant 70 percent of CEOs anticipate that GenAI will fundamentally change how their companies operate in the next three years. Let's explore the key insights from PwC's report, focusing on the GenAI "Value Realization Flywheel" and its implications for businesses seeking to harness this methodology. The Promise of GenAI Across Industries Generative AI is poised to revolutionize various business sectors, with software companies potentially seeing a 20 percentage-point increase in their profit margins. Even industries with modest projected gains, such as transp...

Are you open to new ideas, and given a compelling choice are you really prepared to change? That’s what informed CEOs are asking their C-suite leadership team. The context of those questions is about determining who is most qualified to guide the organization’s digital transformation journey. It’s also about setting expectations for C-level executives to partner. IT and business leaders must acknowledge that they’ve likely reached a significant turning point. Business technology advances are disrupting the legacy status quo and bringing huge market turmoil in their wake. Industries are converging, and unfamiliar competitors are surfacing. Granted, that convergence is creating opportunities for growth by shifting from products and services made by solo entities to new cross-sector customer experiences built via strategic partnerships. But it’s also intensifying market competition. One company’s convergence can become another’s encroachment. So, how do you navigate through this laby...

Forward-thinking CEOs ensure that their organization has access to the latest digital business technologies. But in today’s global networked economy, that’s not enough. If you believe that digital transformation knowledge is power, then fully mastering the ability to apply your IT capabilities into actionable wisdom is infinitely more potent. The Harvard Business Review ( HBR ) market research team recently completed a global study of the path that several organizations have taken to develop and deliver the digital learning support resources that their key internal stakeholders both need and want. In a prior editorial , I described how Digital Leaders are better prepared to cross the skills chasm. In this follow-on editorial, I’ll share the typical roadblocks on the path to digital transformation progress. Plus, I’ll also share some useful recommendations. Enabling Ongoing Digital Knowledge Transfer According to the HBR study findings, the biggest barrier to learning about new ...

The mobile communications revolution that has transformed our lives as consumers is now similarly redefining the way forward-looking enterprises manage their operations and engage with employees, partners and customers. The ongoing pursuit of digital business transformation projects are prompting many CIOs to rethink the technologies, services and techniques that underpin their enterprise mobility initiatives -- evolving traditional roles, responsibilities and organizational cultures in the process. While the numerous commercial applications for smartphones within the workplace tend to be top-of-mind for savvy Line of Business leaders, now mainstream applications for media tablets have also broadened the productivity enhancing potential of mobile device app development. Device Adoption in European Organizations A large number of the tablets already deployed across British, French and German companies are now considered to be the only device that employees are equipped with to ...

The rapid adoption of digital business transformation processes and the ongoing deployment of open hybrid cloud platforms are enabling the achievement of software development bold goals. But when management consultants and industry analysts talk about how IT innovation is changing many organizations, government leadership of this key trend typically isn't top of mind. That said, a new market study by MeriTalk reveals that approximately two-thirds of American federal government IT leaders say DevOps adoption will help agencies shift into the cloud computing fast lane. Agile methodologies, continuous integration and continuous delivery are improving IT collaboration and migration speed. But according to the findings, help is required -- with 66 percent of leaders saying that their agency needs to move IT services to the cloud faster to meet their mission and constituent needs. DevOps is a software development and IT management method that brings software engineering, quality a...

Back in 1982, many pundits in the business media were raving about the publication of " In Search of Excellence " – a book written by Tom Peters and Robert Waterman. As you may recall, the topic wasn't about the typical mainstream company of that time. Instead, it was about forty-three selected companies that were deemed to be “excellent” by the two authors. Those companies were chosen to be profiled due to their superior organization and people processes. Today, it’s more likely for management consultants to write about business technology adoption – specifically, digital transformation and the role of DevOps practices within the evolving enterprise IT organization. But is DevOps really a significant trend, or merely a fad? International Data Corporation (IDC) believes that DevOps will be adopted -- in either practice or discipline -- by 80% of Global 1000 organizations by 2019. IDC released a summary the findings from their "2014 DevOps Benchmark Survey...

So far, 2014 has turned into a banner year for CIOs that have invested the time and effort to plan for hybrid cloud services, while building strong strategic relationships with their Line of Business leadership. Their approved capital investment budget spend is on-track and operational expenses are contained, as planned. Savvy senior executives across the globe continue to make selective investments in new business technology. In fact, there could be a moderate IT infrastructure spend over the next 12-18 months, which will likely increase the demand for open source software and professional services as new cloud service projects are approved. Worldwide IT spending is now forecast to increase by 4.5 percent in 2014 at constant currency, that's according to updated projections from the latest market study by International Data Corporation (IDC). By and large, this enterprise growth is still being driven by smartphones, apps and the mobile cloud. Aside from mobility related inv...

Accomplish much more, very rapidly, while spending less -- this is the business technology trend that savvy executives everywhere have embraced. Worldwide IT spending will reach a total $3.7 trillion in 2014, that's a 2.1 percent increase from last year, according to the latest global market study by Gartner. This forecast, however, is down from their earlier projections of 3.2 percent growth. What's driving the ongoing transition to lower business technology spending? The slower outlook for 2014 is attributed to a reduction in growth expectations for end-user devices, data center systems and IT related services. Moreover, the typical IT investment is evolving. It's transitioning from a legacy focus on technology and processes, to a focus on new business models and associated strategic outcomes that are purposefully enabled by digitalization. Transition within Enterprise Mobile Devices The IT end-user devices market -- which includes PCs, ultrabooks, smartphones, ...

It's a given, this year more CIOs will shift their focus from selective IT efficiency to overall IT effectiveness. In 2014 and beyond, enterprise IT leadership will be judged on their ability to meet the demands of tech-savvy Line of Business users. This is the type of meaningful progress that CEOs have been anticipating. But that organizational realignment won't always translate into higher budgets. Here's why. According to the latest market study by International Data Corporation (IDC), worldwide IT spending will increase by just 4.1 percent in constant currency this year -- that's down from their previous forecast of 4.6 percent and also down from 2013 growth of 4.5 percent. IDC believes that pent-up demand should eventually drive more business technology capital spending in the second half of 2014, as some organizations replace ageing infrastructure -- including servers, storage and networking equipment. So, what caused this dip in IT spending? "As smar...

If you're an executive that's concerned about the high-cost of proprietary software, you're not alone. If your IT team pushes back whenever Line of Business leaders ask them for feature enhancements that goes beyond the limits of the commercial software packages they've licensed, then you already know that frustration. Are you wondering if there's an alternative to this legacy business technology scenario? Consider Open Source Software (OSS) and follow in the footsteps of the previously enlightened. North Bridge Venture Partners recently announced the results of the eighth annual investigation into OSS trends. The latest market study findings point toward the increased role that OSS solutions have in today's enterprises. "Open source is enjoying a proliferation that starts with a growing number of new developers at the grass roots. Many then go on to join enterprises who themselves are engaging in open source projects," said Michael Skok, genera...

If you thought that cyber security threats were troubling in 2013, then you should brace yourself for the onslaught that's very likely in 2014. A new generation of security threats stemming from progressive business technology trends -- such as BYOD, mobility and cloud services adoption -- will expose organizations to a multitude of new risks. According to the findings of a global security survey sponsored by Dell, the majority of IT leaders around the world say they don’t view these threats as top security concerns and they're not prioritizing how to find and address them across the many points of origin. Apparently, what you don't know can be very harmful. When respondents were asked to look at long term priorities, only 37 percent ranked "unknown threats" as a top security concern in the next five years. Epidemic threats come from all perimeters, and are often hidden in poorly configured IT account settings or permissions, and ineffective data governance...

The top predictions for 2014 business technology investment, according to Gartner Inc., include a focus on disruptions brought about by digital business, the Internet of Things, smart machines and the onset of what they call the Digital Industrial Revolution . That forward-looking view can be balanced by their current IT expense outlook. Worldwide IT spending is forecast to total $3.8 trillion in 2014 -- that's a 3.1 percent increase from 2013 spending of $3.7 trillion, according to the latest market study by Gartner. In 2013, the traditional IT market experienced flat growth, growing 0.4 percent year over year. Spending on devices contracted 1.2 percent in 2013, but it will grow 4.3 percent in 2014. Gartner analysts said convergence of the PC, ultramobiles (including tablets) and mobile phone segments -- as well as erosion of profit margins -- will take place as vendor differentiation will be based upon the price of a device. Software Applications Investment Remains Consta...

The ongoing convergence of digital and physical commerce has become a driving force in the success of today's leading B2B and B2C companies. Savvy senior executives are utilizing channel agnostic business technologies that enable them to give customers what they want -- an exceptional, integrated buying experience. The digital commerce applications market will grow at an 18.8 percent compound annual growth rate (CAGR) to $4.1 billion through 2017, according to the latest global market study by International Data Corporation (IDC). Although there are multiple scenarios that could unfold, IDC believes the market will exhibit strong growth over the next five years -- as digital commerce apps are one of the fastest growing segments in the overall enterprise applications software market. "New commerce offerings and vendors are launched continually, with retail being only one part of the story as organizations across every industry look to add commerce solutions to their produ...

Economic uncertainty surrounding the U.S. government sequester, European debt crisis and weakening GDP in China has resulted in volatile spending patterns across most segments of the market. According to the latest market study by International Data Corporation ( IDC ), as a result of the current economic climate, business technology spending was slightly below expectations in the second half of 2012 and first quarter of 2013. IDC now projects worldwide IT spending growth of 4.9 percent this year in constant currency, down from the previous forecast of 5.5 percent growth -- and representing a slowdown from the 5.6 percent growth recorded in 2012. As a result, IT spending will reach $2.06 trillion in 2013. Including telecom services, ICT spending will increase by 4.5 percent to $3.7 trillion. So, what are the key trends that are shaping the updated global forecasts? Deteriorating PC Shipments The reduction in IDC’s overall forecast for 2013 is largely driven by rapidly deteri...

You may think that the worldwide economic downturn has negatively impacted most CIO's budgets, but so far that hasn't been the case. According to the latest market study by IDC, worldwide IT spending remains on course to grow by 6 percent this year in constant currency, that's only slightly down on last year's pace of 7 percent growth. Strong performance in software, storage, enterprise network and mobile device markets has offset weaker trends in PCs, servers, peripherals and telecom provider equipment. However, the strength of the U.S. dollar in the first half of 2012 means that IT spending is on course for growth of just 4 percent this year. Including telecom services, it's now estimated that total ICT spending will increase by 5 percent this year in constant currency to $3.6 trillion (that's growth of 2.5 percent in U.S. dollars). "In spite of economic uncertainty, which continues to inhibit enterprise investment in some tech segments, the conti...

 As more multinational business executives and IT managers consider embracing managed cloud service offerings, many are wondering how the service provider landscape is evolving -- and where providers plan to differentiate their capabilities. Much of the initial market insight focused on the key emerging trends, but now we're starting to see more detailed analysis. A new market study by Infonetics Research details operator plans for managed cloud services -- including their strategies and approaches to offering services, how services will be delivered now and in the future, and top applications of each type of cloud service including: Software as a Service (SaaS), Infrastructure as a Service (IaaS), and Platform as a Service (PaaS). Their latest worldwide study resulted in the report entitled "Cloud Service Strategies: Global Service Provider Survey," where Infonetics analysts interviewed 20 incumbent telco, competitive, data center operators, and cable operators t...

 If you're like many multinational business leaders today, then your company exists within a complex network of vendors, customers and other collaborators. This business ecosystem is as vital to you as your employees and intellectual property. Keeping it healthy helps you maintain and grow your market share, navigate challenging economic conditions, and explore new business opportunities. In many commercial scenarios, conducting international business and staying in touch with all your key stakeholders requires regular face-to-face communications. But sometimes you can accomplish your personal interaction objectives without the need to travel to distant places. Infonetics Research released its current Enterprise Telepresence and Video Conferencing report, which provides insight and analysis of dedicated videoconference infrastructure and endpoints -- which includes the latest immersive telepresence applications. Collaborating in a Global Distributed Organization "Comm...