Business Technology Roundtable

I spent Thursday afternoon moderating a Webcast about the managed services industry. The discussion drove home the fact that small businesses will continue to embrace certain managed services regardless of the economy around them. My guests included: Gary Pica, general manager of mindSHIFT Technologies , one of North America’s top managed service providers William MacLeod, CIO, Accu-Sort Systems , a mid-size business that focuses on automatic data capture solutions Jim Alves, executive VP, product marketing, Kaseya Full disclosure: Kaseya sponsored the event but the Webcast did not involve any product pitches. Rather, we were exploring how small and mid-size businesses will depend on managed service providers regardless of the economy. MacLeod conceded that his company is "rethinking everything" -- nearly all IT projects and expenses -- during the current economic turmoil. But here's the interesting part: MacLeod mentioned several managed services that his company will co...