Turmoil and struggles in the financial services sector are splashed daily on the front page of newspapers around the world. The industry faces a number of monumental challenges that are threatening and shaping its future. To remain competitive, forward-looking firms need to: Reduce costs Improve cross-sell and up-sell results from existing customers Shift capital expenditures to operational expenditures through variable costing and on-demand capabilities Progressive companies in the financial services sector are aggressively using managed services technology to address some of these current challenges. Serving Market Growth The financial services sector currently spends more than 2.5 times more on technology than other industries. The way they can attack challenge number one is to shift the management of desktops, data centers, and call centers to a managed services model. Companies are using this option not just to reduce costs, but as a way to reallocate investment into growth initia...
Digital Business Transformation Journal