Business Technology Roundtable

Information technology (IT) advances are transforming the way we innovate in business, thereby disrupting the old guard and their predictable status-quo. It’s creating global market turbulence. Industries are converging, and new opportunities and threats are emerging, like never before. So, how are savvy chief information officers (CIOs) leading this transition? Back in 2015, the IBM Institute for Business Value conducted a market study that included the findings from over 1,800 CIO interviews from around the globe. The resulting insights are worthy of revisiting today, as we consider the digital business transformation outlook in 2017. Introduction to the Torchbearer CIO CIOs realize the barriers between formerly distinct industries are collapsing, as organizations in one sector apply their expertise to others – producing new hybrids and erasing prior traditional industry classifications in the process. They believe it's the most influential trend that's transformin...

More CEOs are setting bold IT innovation goals for their company. Meanwhile, CIOs are tasked to quickly build the required business technology infrastructure. What’s the primary motivation? The growing expectation that all leading organizations will achieve their key strategic business objectives via superior IT-enabled advancements. In fact, a recent study found that 55 percent of survey respondents said their environment will be changed ‘significantly’ -- 20 percent actually said it will be ‘completely transformed.’ Such major transformations can lead to significant competitive advantages, as long as the IT goals are clearly articulated, according to the findings from a Harvard Business Review (HBR) market study and associated report that was sponsored by Red Hat, Inc. The apparent benefits extend beyond the traditional commercial enterprise. For example, a $650 million innovation project at a large State Government agency is returning $4.7 billion in additional tax revenue – tha...

How agile is your IT organization? Have you kept pace with the rapid evolution of cloud computing services? Have you applied that cloud investment to connect with your key stakeholders in the marketplace? Are you ready to seize the opportunities from the emerging mobile cloud trend? If you answered NO to any of these questions, you're at a competitive disadvantage with your more digital savvy business technology peer group. The leading organizations worldwide will rely on cloud infrastructure to achieve commercial benefits that extend far beyond IT cost reduction goals. Informed CEOs and other senior executives are realizing that cloud service adoption can be a much-needed catalyst for operational process improvement -- as well as a driver of business transformation. New market data shows the increased use of cloud technology by global business to better connect with their employees and customers. According to findings from the KPMG 2014 Cloud Survey, the top use of cloud com...

We’re nearing the end of 2014 and most smart CEOs already know their IT transformation game plan for 2015 – more digital differentiation woven into the fabric of their essential operations. Every enterprise is now a digital business, regardless of the industry. That’s why digital service innovators are in such high demand. Meanwhile, many of the more traditional IT process-oriented jobs will diminish in importance. Are you evolving your IT support team’s roles and responsibilities, as a result these key trends? Forward-thinking CIOs and IT managers have already embraced business technology that will do some of the more tedious routine system administration tasks via automation, so that they can redirect their focus to higher-priority activities. What’s considered a pressing requirement? Many believe that it’s attaining parity in the enterprise with the freemium consumer cloud offerings that have helped to fuel the so-called Shadow IT phenomenon. Public Cloud Gains More Converts ...

Some people are never satisfied. These fearless agents of change are everywhere. They're informed, confident and willing to experiment. They seek out the best business technology solution for the job at hand. They act on instinct. Yes, you could say that they're driven. However, they're also at risk of being labeled as "rogue employees" because they ordered a software-as-a-service (SaaS) offering and perhaps expensed it without prior approval. Sometimes they're the champion of progressive projects that are referred to as Shadow IT -- intentionally bypassing their company's formal evaluation and procurement process. How can this happen? Is it just because their activities are tolerated, or are they being encouraged? If so, by whom? Why would any business leader applaud a team member that breaks the rules? Maybe, the simple answer is that staying within the confines of the status-quo won't enable a top-performer to fully apply their talent, achieving...

It's a given, this year more CIOs will shift their focus from selective IT efficiency to overall IT effectiveness. In 2014 and beyond, enterprise IT leadership will be judged on their ability to meet the demands of tech-savvy Line of Business users. This is the type of meaningful progress that CEOs have been anticipating. But that organizational realignment won't always translate into higher budgets. Here's why. According to the latest market study by International Data Corporation (IDC), worldwide IT spending will increase by just 4.1 percent in constant currency this year -- that's down from their previous forecast of 4.6 percent and also down from 2013 growth of 4.5 percent. IDC believes that pent-up demand should eventually drive more business technology capital spending in the second half of 2014, as some organizations replace ageing infrastructure -- including servers, storage and networking equipment. So, what caused this dip in IT spending? "As smar...

If you're an executive that's concerned about the high-cost of proprietary software, you're not alone. If your IT team pushes back whenever Line of Business leaders ask them for feature enhancements that goes beyond the limits of the commercial software packages they've licensed, then you already know that frustration. Are you wondering if there's an alternative to this legacy business technology scenario? Consider Open Source Software (OSS) and follow in the footsteps of the previously enlightened. North Bridge Venture Partners recently announced the results of the eighth annual investigation into OSS trends. The latest market study findings point toward the increased role that OSS solutions have in today's enterprises. "Open source is enjoying a proliferation that starts with a growing number of new developers at the grass roots. Many then go on to join enterprises who themselves are engaging in open source projects," said Michael Skok, genera...

The CEOs of leading companies are already striving to create an agile business model -- one that responds quickly to competitive pressures and shifting market demands. Commercial agility often requires a corresponding accelerated business technology deployment. Meaning, the IT requirement is for applications to be provisioned in hours -- not weeks or months. That's a tall order for many corporate IT departments. Regardless, it must be done. More often than not, it's accomplished via a cloud services-based methodology. Savvy executives that proactively migrate their IT infrastructure to a cloud-centric architecture will generate new revenue that could surge by a factor of three from 2011 to 2017, according to the latest market study by IHS. Global business spending for infrastructure and services related to the cloud will reach an estimated $174.2 billion this year -- that's up by 20 percent from $145.2 billion in 2013. By 2017, enterprise spending on the cloud will r...

If you thought that cyber security threats were troubling in 2013, then you should brace yourself for the onslaught that's very likely in 2014. A new generation of security threats stemming from progressive business technology trends -- such as BYOD, mobility and cloud services adoption -- will expose organizations to a multitude of new risks. According to the findings of a global security survey sponsored by Dell, the majority of IT leaders around the world say they don’t view these threats as top security concerns and they're not prioritizing how to find and address them across the many points of origin. Apparently, what you don't know can be very harmful. When respondents were asked to look at long term priorities, only 37 percent ranked "unknown threats" as a top security concern in the next five years. Epidemic threats come from all perimeters, and are often hidden in poorly configured IT account settings or permissions, and ineffective data governance...

Savvy executive leaders are already prepared for the shift to more progressive business technology deployments throughout the enterprise. Open hybrid cloud architectures, big data analytics and mobile applications are high-growth platforms at the center of this shift. In particular, the emerging mobile applications must be integrated, flexible, and adaptable to constantly changing business conditions. This is the new normal in many fast-paced industries. That being said, are you ready for the mobile data deluge that's inevitable? According to the Cisco Visual Networking Index global mobile data traffic forecast for 2013 to 2018, worldwide mobile data traffic will increase nearly 11-fold over the next four years and reach an annual run rate of 190 exabytes by 2018. The projected increase in mobile traffic is partly due to continued strong growth in the number of mobile Internet connections -- such as personal devices and machine-to-machine (M2M) connections -- which will exc...

The ongoing convergence of digital and physical commerce has become a driving force in the success of today's leading B2B and B2C companies. Savvy senior executives are utilizing channel agnostic business technologies that enable them to give customers what they want -- an exceptional, integrated buying experience. The digital commerce applications market will grow at an 18.8 percent compound annual growth rate (CAGR) to $4.1 billion through 2017, according to the latest global market study by International Data Corporation (IDC). Although there are multiple scenarios that could unfold, IDC believes the market will exhibit strong growth over the next five years -- as digital commerce apps are one of the fastest growing segments in the overall enterprise applications software market. "New commerce offerings and vendors are launched continually, with retail being only one part of the story as organizations across every industry look to add commerce solutions to their produ...

Throughout 2013 most senior executives have been exposed to the key emerging business technology trends. During 2014, you're going to see and hear a lot more about the Internet of Things (IoT) -- and the impact will reach just about every industry and all the major markets within the Global Networked Economy. Let's consider the forward-looking outlook, from a leading industry analyst. International Data Corporation (IDC) recently offered their predictions for the coming year. "The 3rd Platform's impact was felt throughout the ICT industry in 2013 as a high-profile CEO lost his job, a major IT player went private, numerous vendors endured cash cow stagnation, and billion-dollar bets were placed on new technologies," said Frank Gens, Senior Vice President and Chief Analyst at IDC . In 2014, IDC believes that we'll see big investments to scale up cloud services, mobile internet, big data capabilities, and efforts to attract the independent developers who wi...

Given the differences in market maturity, cultural acceptance and local IT infrastructures, considerable regional differences exist in the deployment rates of cloud-based security systems. They all play a part in the level of spending dedicated to this delivery model -- when compared with on-premises business technology deployments. Moreover, privacy remains an inhibitor in the deployment of all forms of cloud-based services by the late adopter market segment. In particular, it's a big issue in those regions and countries with strong regulatory requirements -- such as Europe, with its data protection legislation. Regardless, the cloud-based security services market will be worth $2.1 billion in 2013 -- growing to $3.1 billion in 2015, according to the latest market study by Gartner. "The cloud-based security market remains a viable one, offering providers many opportunities for expansion," said Ruggero Contu, research director at Gartner . "Encryption will be ...

Many industries are facing accelerating pressure for fundamental business process transformation -- including embracing digital business technology, in order to survive and stay competitive -- according to the latest market study by Gartner. "Transformation remains a critically important phenomenon across all industries. Many industries will face intense challenges in 2014 and beyond, and will have no choice but to radically change their established business models," said Kimberly Harris-Ferrante, vice president and distinguished analyst at Gartner . Last year saw many industry decision-makers focusing on adopting new technologies to improve business operations by addressing developments such as the convergence of social, mobile, cloud and Big Data. Gartner believes that this trend is driven in part by the challenges of consumer empowerment and market commoditization, which in many ways are greater than in the past, and are particularly difficult for traditional enterp...

When you follow the proven methodologies of the market leaders, and deploy business technology for competitive advantage, you can fine-tune your current online business processes, improve operational performance and increase productivity . But if this is the extent of your efforts to date, then I have good news for you -- we now know that there's huge upside potential for new value creation that's far greater than we ever imagined. The Internet of Everything ( IoE ) is expected to enable global private-sector businesses to generate at least $613 billion in global profits in 2013, according to the "IoE Value Index" study released by Cisco. The report -- announced via a global TelePresence event that connected more than 10 international locales -- found firms that optimize the connections among people, process, data and things will generate the largest profits. The study of 7,500 global business and IT leaders in 12 countries reports that the United States, Chi...

We already know that savvy executives and managers everywhere are the early-adopters of a variety of mobile devices. They use these devices to connect to an online world of infinite possibilities. Behind every great device is a great network. The same essential network that's the platform for the emerging Internet of Everything ( IoE ). Exponential growth in the use of these smart devices has led to significant and increased demand for network bandwidth across 84 percent of organizations surveyed globally, according to the findings from a new market study commissioned by BT and Cisco. More than half (56 percent) of IT managers have also noticed a resulting performance decline in some applications, which impacts negatively the productivity gains promised by these smart devices. Almost half (46 percent) of workers with Wi-Fi access in their office have experienced delays logging on or accessing an application, while 39 percent have noticed they are running more slowly now than...

Online collaboration has evolved during the last decade, delivering even greater value -- thanks to a new generation of business technology applications. Forbes Insights released "Collaborating in the Cloud," a Cisco-sponsored study examining the ways business leaders increasingly look at cloud collaboration as a way to increase productivity, accelerate business results and enhance innovation across borders and functions. The research combines a global survey of more than 500 executives with 15 executive interviews. "The ability to collaborate in the cloud is becoming a key driver of competitive advantage," says Bruce Rogers, Chief Insights Officer of Forbes Media . "Leading companies are doing more to foster cloud-based collaboration -- not only internally, but also with an ever-wider swath of external groups including customers, suppliers, partners, and even regulators." The benefits of cloud-based collaboration, Rogers continues, include "gre...