A professional education trains someone to be a lawyer, doctor, or accountant, but it rarely teaches them how to run a business practice – that's typically learned from experience. Ken Wolfe is a worker's compensation lawyer in Chicago with 25 years experience. When he hung out his own shingle, he realized that in addition to being a lawyer, he was now managing his own business operations. Among other things, that meant making decisions about choosing the best telephone system for his business needs. Wolfe thought he was playing it safe by setting up his operation with phone and Internet service from a leading telecommunications provider, using traditional technology. But before long, he realized he missed many of the services that had been available at his previous firm, which had used Geckotech's hosted IP-based phone system . Lesson learned, he switched providers after a year. Hosted System Brings Voice and Data Together Because the replacement phone system was hosted, W...
Digital Business Transformation Journal