Business Technology Roundtable

Do you know, is there a better way for businesses to meet online, present projects, and share calendars and ideas anytime, from anywhere? Are you ready to share your experience? Small- and medium-sized business owners can compete for a chance to win up to $2,000 in a reward card and a free consultation with marketing expert Guy Kawasaki -- by entering The Better Way Challenge . The challenge, a video contest presented by Verizon and Cisco, is designed to encourage businesses to use new collaborative tools to maintain their competitive edge in a fast-changing environment. "Innovation and technology will power us out of this recession," said Kawasaki. "The Better Way Challenge enables entrepreneurs to share their victories and defeats, tips and tricks, joys and pains of running a business. Online collaboration and social media can generate business, and these videos will accelerate the learning process for entrepreneurs and business owners." Entering the Contest is ...

Today could have been a really bad day for my one-year-old company, Nine Lives Media Inc. My New York office suffered a broadband outage. If our Web sites, network, email, phone and application systems were all centralized in that office we would have been dark all day. But our small business didn't skip a beat. Why's that? The three-word answer: Redundant managed services. Our New York office has a redundant managed broadband connection. Plus, we depend on a range of decentralized managed services and SaaS (software as a service) solutions to keep our business growing. Here's a look at the services we're leveraging today -- and a few that we hope to leverage in the next six months. Managed and SaaS services we're currently leveraging: Hosted Email : I don't know why any small business would consider an on-premise system these days. Hosted email is cheap (it's a commodity, in fact), reliable, fast and accessible from anywhere in the world. It's so cheap...

I'm in Orlando, Fla., this week "on vacation." As a small business owner, I can't afford to fully unplug from my business. Sure, managed service providers keep my company running even when I'm focused on family time. However, I still need a mix of unified communications and mobile technologies to really keep the business optimized. Here are three key technologies that can give me -- and my customers -- peace of mind while I'm (mostly) unplugged from my business. 1. iPhone 3G : I wasn't a big fan of my iPhone 3G when I initially purchased it. Dropped connections seemed quite common during the first few weeks with the device. But the iPhone 3G has proven to be a great device for my business travel. I can monitor our company Web sites, Internet traffic patterns, reader loyalty, reader comments and more from the iPhone's browser. My family cringes when I open a laptop during vacations. But smart phones can let you quickly check in with your online busines...