Business Technology Roundtable

The telecommunications sector is at a pivotal intersection of technological evolution and digital transformation. What was once primarily focused on connectivity infrastructure has now emerged as a critical enabler and adopter of artificial intelligence (AI). As telcos serve billions of customers worldwide, their embrace of AI represents not merely an operational upgrade but a fundamental reimagining of how communication networks are built, managed, and monetized. From Pilots to Production: AI Goes Mainstream The most striking revelation from NVIDIA's "2025 State of AI in Telecommunications" survey is the velocity of adoption. Nearly all telecom companies are now actively engaged with AI, either deploying it in production or rigorously assessing its potential to create value. This represents a significant leap from just two years ago. More importantly, the industry has crossed the chasm from experimentation to implementation, with 49 percent of respondents actively using ...

Multinational enterprise CEOs, and others within the most forward-looking progressive organization C-suite, look to their CIO to inform and guide them on digital transformation best practices. The global COVID-19 pandemic, and the associated economic impact, have provided CIOs the opportunity to increase their influence on strategic planning. According to the latest research by Gartner Inc. , CIOs now have the attention of the executive leadership team in a very compelling way. The enterprise's path to the future is made possible by IT-enabled innovation, and both boards of directors and CEOs now acknowledge the role that business technology has on Digital Growth. Building on Strategic Digital Business Initiatives These key strategic relationships have given CIOs the platform to address their next big challenge in the coming weeks and months of 2021 -- digital business acceleration. Savvy CIOs can convince senior business leaders to modernize their IT and network infrastructure to ...

While most business leaders globally are planning on keeping their IT budgets flat and there will be no growth in 2009, a recent market study by analyst firm Datamonitor reveals that in some countries, people are much more confident about their future outlook -- with planned IT budget increases exceeding the decreases. “It is clear there has been a noticeable decline in enterprise confidence. However, the findings are not as negative as might have been expected”, says Daniel Okubo, technology analyst with Datamonitor. “Despite the rise in the proportion of IT budgets which are remaining flat, there are still a sizable proportion of enterprises which are planning to increase IT expenditure. Technology vendors should be keenly aware that the economic conditions of a country directly impacts enterprise IT budgets.” Reacting to the Downside Datamonitor surveyed 520 IT decision makers towards the end of 2008 to gain a better understanding of how business and IT decision makers are reacting...

While traveling across North America in recent weeks, I've heard about the same two-part trend from multiple sources: Some small businesses are reducing their IT service contracts and delaying outsourcing decisions. But on the flip-side, mid-size businesses are accelerating their move to managed services . These trends are pretty easy to explain. Consider this: 18 percent of small-business owners in October said they were at risk of going out of business because of economic conditions, up from 9 percent in August, according to an American Express survey involving 602 businesses with 100 or fewer employees. Even worse: 79 percent of small-business owners said sales are decreasing. About two-thirds of the respondents said the tightening of credit has affected their business. 51 percent said they have had to tap personal assets in order to pay business expenses. With those concerns in mind, it's increasingly difficult for small business owners to focus on their IT strategies. The...

New studies demonstrate the pros and cons of Business Technology deployments, especially as they relate to IT investment strategies. First, the downside: in a recent study of IT management excellence, the results showed the continuing disconnect between finance and IT roles, and the value each one brings to the organization. As the report states: "The lack of alignment within organizations is exacerbated by a lack of awareness on the part of both IT and finance about their own contributions to the problem. Nearly one-quarter of the respondents report that discord between IT, business, and finance is a frequent occurrence when making IT investments." Why Clear IT Processes Matter Lack of alignment is triggering a bigger cascade of problems relating to IT investment. For instance, sometimes companies excuse their lack of IT investment due to limited budget and resources. In reality, "companies are unsure how to define or implement management processes, therefore they are u...