Business Technology Roundtable

Impatient CEOs are demanding more innovation from their business technology leaders, as the digital disruption that's already unseating entrenched incumbents can cause real angst. Some have requested their CIO to move quickly and harness the smartphone device that's in nearly every employee's possession. What is your mobile-first business strategy? Are you prepared to accelerate your mobile application development efforts? The right answers to these key questions will become increasingly important. The savvy IT leaders at forward-thinking organizations across industries are already utilizing enterprise mobility software applications to transform their businesses and gain a competitive edge in the Global Networked Economy. Commercial mobile application development is a strategic business tool in the quest to achieve a significant digital transformation . Leveraging Enterprise Mobility Leadership According to the latest global market study by IDC, $901 billion was spe...

The mobile communications revolution that has transformed our lives as consumers is now similarly redefining the way forward-looking enterprises manage their operations and engage with employees, partners and customers. The ongoing pursuit of digital business transformation projects are prompting many CIOs to rethink the technologies, services and techniques that underpin their enterprise mobility initiatives -- evolving traditional roles, responsibilities and organizational cultures in the process. While the numerous commercial applications for smartphones within the workplace tend to be top-of-mind for savvy Line of Business leaders, now mainstream applications for media tablets have also broadened the productivity enhancing potential of mobile device app development. Device Adoption in European Organizations A large number of the tablets already deployed across British, French and German companies are now considered to be the only device that employees are equipped with to ...

So far, 2014 has turned into a banner year for CIOs that have invested the time and effort to plan for hybrid cloud services, while building strong strategic relationships with their Line of Business leadership. Their approved capital investment budget spend is on-track and operational expenses are contained, as planned. Savvy senior executives across the globe continue to make selective investments in new business technology. In fact, there could be a moderate IT infrastructure spend over the next 12-18 months, which will likely increase the demand for open source software and professional services as new cloud service projects are approved. Worldwide IT spending is now forecast to increase by 4.5 percent in 2014 at constant currency, that's according to updated projections from the latest market study by International Data Corporation (IDC). By and large, this enterprise growth is still being driven by smartphones, apps and the mobile cloud. Aside from mobility related inv...

If you're an executive that's concerned about the high-cost of proprietary software, you're not alone. If your IT team pushes back whenever Line of Business leaders ask them for feature enhancements that goes beyond the limits of the commercial software packages they've licensed, then you already know that frustration. Are you wondering if there's an alternative to this legacy business technology scenario? Consider Open Source Software (OSS) and follow in the footsteps of the previously enlightened. North Bridge Venture Partners recently announced the results of the eighth annual investigation into OSS trends. The latest market study findings point toward the increased role that OSS solutions have in today's enterprises. "Open source is enjoying a proliferation that starts with a growing number of new developers at the grass roots. Many then go on to join enterprises who themselves are engaging in open source projects," said Michael Skok, genera...

As businesses increase the number of new application rollouts and create new connected user experiences to better serve their customers, IT organizations face the challenge of expanding network services and aligning their network strategies to meet the requirements of the business. A global study announced today by Cisco revealed that while the majority (63 percent) of IT professionals are confident in their ability to respond to the needs of the business, almost a third (27 percent) still equated the visibility of their IT department into their company's business initiatives to "a foggy day in London." The 2013 Cisco Global IT Impact Survey provides insight into IT's role as a business enabler, assesses the extent by which network investments are keeping pace with the demands of the business, and looks into IT's likelihood to adopt new technologies that can increase IT business impact. The top research findings reveal: Applications and user expectations ...

What does today's retail banking customer expect from a financial institution, and how can business technology be applied to enhance the overall experience. The latest results from the Cisco Customer Experience Report focused on the retail banking sector. The global report examined consumers' desire for a banking experience that is more personalized to help simplify the management of their finances over multiple channels -- including online, mobile phones, telephones, video conferencing and bank branches. It also examined views about the privacy of their personal information and the value of financial management tools used in their daily lives. Consumers globally identified the most important attributes when interacting with their financial institution or financial advisor as: availability (63%), competence (65%), and efficiency (68%). Survey respondents indicated a willingness to exchange more details about their financial habits and having banks be more active advisors...

Has your organization fully prepared to take advantage of enterprise mobility solutions and associated cloud service offerings? If not, then perhaps you lack the leadership of a savvy CIO -- that is, a Chief Innovation Officer that can enable your business for prosperity in the Global Networked Economy. In the current operating environment, organizations need to improve the efficiency of business processes and provide better services and innovative products to customers through both established and emerging channels to ensure competitive advantage in the global marketplace, according to the latest market study by Ovum . Their research revealed that IT is under pressure to combine existing resources and infrastructure with emerging technologies to deliver the desired functionality in the most cost-effective and time-efficient manner. Communications enablement can reduce the latency associated with human involvement in business processes and provide many benefits such as more effic...

Cisco released findings from two global studies that provide a vivid picture of the rising security challenges that businesses, IT departments and individuals face -- particularly as employees become more mobile, blending work and personal lifestyles throughout their waking hours. Despite popular assumptions that security risks increase as a person's online activity becomes shadier, findings from the Cisco 2013 Annual Security Report (ASR) reveal that the highest concentration of online security threats tend to target legitimate destinations visited by mass audiences -- such as major search engines, retail sites and social media outlets. Cisco found that online shopping sites are 21 times as likely, and search engines are 27 times as likely, to deliver malicious content than a counterfeit software site. Security risks rise in businesses because many employees adopt "my way" work lifestyles in which their devices, work and online behavior mix with their personal liv...

In 2013, IT buyers will be looking for increased stability and better ways to prepare for the next five years in their business cycle, according the the latest market study by Ovum. "The fact that we live in very uncertain times makes investment decision-making even more difficult. With continuing instability across the global markets and even in locations with historically robust growth -- such as China and India -- the outlook for IT services in 2013 is unpredictable," said Jens Butler, principal analyst, IT Services at Ovum . Oven believes that business leaders will be looking for greater reliability in their IT usage and -- as a consequence -- seeking stability, capability and accessibility among their external service providers . Growing Trend Towards Cloud Applications Moreover, Ovum has published three "Trends to Watch" reports on cloud computing -- which reveals that 2013 will see managed cloud services continue to grow rapidly. Their Private and...

Across the globe, during the holiday season, more people purchased a new media tablet or smartphone equipped with Wi-Fi connectivity for broadband internet access. Some will want to use these powerful mobile devices at work -- in addition to using them at home or while on the go. According to the latest market study by Ovum, employees in high-growth markets are more willing to embrace the bring-your-own-device (BYOD) to work phenomenon, and adopt the personal productivity benefits of enterprise mobility. Ovum believes that the BYOD trend is driven by professionals in high-growth markets that seek to live and work much more effectively than their peers -- and the fact that there's less corporate provision of mobile phones or tablets. As part of a large study that assessed employee behavior and attitudes towards a BYOD solution , Ovum revealed that across the 17 markets that they surveyed, 57.1 percent of full-time employees engage in some form of BYOD activity. Yet, when ...

You may think that the worldwide economic downturn has negatively impacted most CIO's budgets, but so far that hasn't been the case. According to the latest market study by IDC, worldwide IT spending remains on course to grow by 6 percent this year in constant currency, that's only slightly down on last year's pace of 7 percent growth. Strong performance in software, storage, enterprise network and mobile device markets has offset weaker trends in PCs, servers, peripherals and telecom provider equipment. However, the strength of the U.S. dollar in the first half of 2012 means that IT spending is on course for growth of just 4 percent this year. Including telecom services, it's now estimated that total ICT spending will increase by 5 percent this year in constant currency to $3.6 trillion (that's growth of 2.5 percent in U.S. dollars). "In spite of economic uncertainty, which continues to inhibit enterprise investment in some tech segments, the conti...

A comprehensive enterprise mobile device and application strategy, if executed correctly, can become a significant competitive advantage. But, there's a growing need for answers to the questions troubling many IT executives -- with regard to their mobile device policies, the adoption of media tablets, and mobile application development costs and practices. According to the latest market study by International Data Corporation (IDC), corporate-liable devices still prevail with 77 percent of survey respondent organizations providing smartphones to their employees and 49 percent providing media tablets in 2011. Of these corporate-liable devices, 70 percent were purchased by the organization and issued to the employees while only 7 percent were purchased by the employee with full or partial reimbursement. The goal of the study, based on responses from CIOs and IT professionals in the U.S. and Europe, is to provide IT organizations with insight into how their peers have addresse...

The ongoing transformation to a comprehensive Business Technology model requires savvy leaders to see beyond the traditional IT and networking silos within their organization -- thereby offering a cohesive portfolio of application-driven services to their key stakeholders. Cisco has introduced a versatile and broad approach to network programmability -- Cisco Open Network Environment ( Cisco ONE ) -- aimed at helping customers drive the next wave of business innovation through trends such as cloud, mobility , social networking, and video. Cisco ONE enables flexible, application-driven customization of network infrastructures to help realize business objectives such as: increased service velocity, resource optimization, and faster monetization of new services. The Cisco Open Network Environment is delivered through a rich set of platform APIs, agents and controllers, and overlay network technologies. Cisco ONE complements current approaches to software-defined networking while en...

Like it or not, some enterprises have already entered a post-PC world -- where their business communication network must accommodate new user-driven choices. These include traditional applications, mobile apps, social apps and operating systems; various server architectures; and an array of mobile devices ranging from smartphones to tablets and other mobility tools. Are you experiencing this phenomenon? If not, you will soon. Moreover, this latest business technology trend has huge ramifications. Cisco’s Internet Business Solutions Group (IBSG) conducted extensive research and analysis to uncover key insights about BYOD (“bring your own device”) and desktop virtualization trends in U.S. enterprises. The Cisco IBSG Horizons BYOD and Virtualization study surveyed 600 enterprise IT leaders from 18 industries. The Top 10 Market Insights Insight 1: Mobility Is Pervasive Seventy-eight percent of U.S. white-collar employees use a mobile device (e.g., laptop, smartphone, or tablet...

According to a new market study by Cisco, a majority (60%) of IT decision makers from North European countries believe the ability to work remotely leads to increased productivity -- and it is no longer necessary to be confined to an office to be productive. Although these IT decision makers believe technology (such as business tablets ) allows them to be more mobile and flexible, more than half (56%) of those surveyed -- led by those in Norway and The Netherlands -- work one or more extra hours per day as a result of the ability to work remotely. In Northern Europe, there is a growing need for remote access to the company network, social media access in the workplace and for the freedom to use personal devices for business purposes -- also known as "Bring Your Own Device" or BYOD. This trend can have a significant impact on the IT policies of organizations and among end users who are employed by companies with IT policies -- as the study also found that nearly half (47...

Here's the scenario, you're a busy executive working away from your office and you just want to quickly research something on the Web. You turn on the company-provided notebook computer and you wait the standard 3-6 minute delay, before you can actually use it. The corporate IT department has numerous mandatory processes that must load first -- such as virus protection, data backup, system and app software updates, etc. -- on a typical Windows system. That's often dozens of processes running at start-up, and some will consume 100 percent of the available processing power. That automated cycle can temporarily incapacitate a notebook PC. Don't bother attempting to load a web browser while this PC start-up sequence is in motion. What's the alternative? If you have a media tablet, simply use it instead and you're on the Web in a matter of seconds. Mobile Workers and Their Virtual Workspace Is your company prepared for the pending business tablet invasion th...

The early-adopter trials have begun, the commercial apps are being developed -- it's now a given, purpose-built tablets will be used in more mainstream business settings during 2012. Besides, executives and IT managers at multinational companies will likely witness this phenomenon first, particularly in the more advanced markets. According to the latest market study by International Data Corporation ( IDC ), media tablet shipments in EMEA reached more than 12 million units in the first three quarters of 2011 -- growing to 20 million units by the end of the year. Although business purchases currently represent less than 10 percent of the entire tablet market, the near-term opportunity for growth from business use is believed to be significant -- including online collaboration applications. Functionality such as a touch screen user-interface, portability, secure LAN connectivity and more business apps for vertical industry needs, are all factors that demonstrate the potentia...

Multinational company CEOs are one of the most vocal advocates of the managed cloud services phenomenon. Many have been through the painful process of watching helplessly as their CIO championed the deployment of monolithic ERP and CRM systems -- only to discover that these huge enterprise software projects failed to live up to their promise. Meanwhile, purposeful line-of-business executives have successfully utilized software-as-a-service (SaaS), with their CEO's support, to break free from the legacy IT platforms and thereby give their employees the business technology (BT) productivity tools that they had hoped for -- or that the power-users demanded. Forward-looking vendors and prescient BT service providers are now leading the transition to the next wave of productivity-enhancing and cost-reducing platforms. Next year, we'll likely witness increased market activity, as the next chapter of this story unfolds. In anticipation, Cisco has pro-actively presented its cloud...