Business Technology Roundtable

Has your organization prepared to compete in a world where Artificial Intelligence (AI) isn't just an IT tool, but the new operating system for digital transformation? Based on the findings from a Menlo Ventures market study, it's now clear that Generative AI (GenAI) has moved beyond the realm of experimentation and firmly established itself as a mission-critical imperative for enterprises across industries. The transformative power of this rapidly emerging technology is reshaping digital business strategies, enterprise workflows, and entire sectors at an unprecedented pace. The Numbers Tell a Compelling Story The surge in AI spending is nothing short of remarkable. In 2024, enterprise AI investments skyrocketed to $13.8 billion, a staggering sixfold increase from the $2.3 billion spent in 2023. This dramatic uptick in investment signals a definitive shift from pilot programs to full-scale implementation, with GenAI tools becoming deeply embedded in core business operations. T...

The democratization of artificial intelligence (AI) has created an unprecedented opportunity. Are you prepared to skillfully apply this digital transformation catalyst? While enterprises invest millions in proprietary information technology (IT) solutions, readily available free Generative AI (GenAI) tools now match or exceed many corporate capabilities — enabling dramatic productivity gains across functional groups and business units. The strategic advantage lies not just in the tools, but in their skilled application. Experienced practitioners can rapidly deploy these technologies within appropriate risk boundaries, neither compromising intellectual property nor exposing proprietary content. This combination of powerful capabilities and pragmatic governance creates immediate value without traditional enterprise IT constraints. It presents a strategic imperative for executive decision-makers. The Business Technology Landscape The artificial intelligence technology market has evolved ...

Cloud enables IT agility, empowers DevOps teams and helps to transform legacy business models. The fifth annual Future of Cloud Computing survey investigates key trends in corporate cloud usage. This year's insightful survey findings offer perspective from cloud service practitioners across all industry sectors. "Cloud has been gaining momentum year­-over-­year since the Future of Cloud Computing survey was launched five years ago. Looking at the adoption rates and trends at such a detailed level, it's undeniable that the most successful technology leaders of today and tomorrow are scaling in the cloud," said Jim Moran, General Partner at North Bridge . "Last year, we discussed the second cloud front and the rise of cloud­-native companies. This year, we're seeing the pervasiveness of cloud disrupt industries across the board as companies look to maximize and implement cloud as a strategic and integral technology," Moran added. "We're also...

The mobile communications revolution that has transformed our lives as consumers is now similarly redefining the way forward-looking enterprises manage their operations and engage with employees, partners and customers. The ongoing pursuit of digital business transformation projects are prompting many CIOs to rethink the technologies, services and techniques that underpin their enterprise mobility initiatives -- evolving traditional roles, responsibilities and organizational cultures in the process. While the numerous commercial applications for smartphones within the workplace tend to be top-of-mind for savvy Line of Business leaders, now mainstream applications for media tablets have also broadened the productivity enhancing potential of mobile device app development. Device Adoption in European Organizations A large number of the tablets already deployed across British, French and German companies are now considered to be the only device that employees are equipped with to ...

As an informed senior executive, you already know that it's no longer a question of whether cloud service adoption is the right forward-thinking business technology strategy, but rather how you will leverage the abundance of new resources to outpace your competition. More companies will be working within very heterogeneous cloud service environments, thereby putting more pressure on IT organizations that must deal with these additional complexities, according to a recent market study by Cloud Connect and the Everest Group . Their latest market study reveals the increasing influence of cloud services on IT budgets, staff skills and business strategy. Moreover, the findings within the "2014 Enterprise Cloud Adoption Survey" report debunks hyped-up perceptions with key facts. "The new reality our research points to is that the modern enterprise will not be defined by public, private or hybrid but rather all of the above," said Steve Wylie, cloud connect gener...

The top predictions for 2014 business technology investment, according to Gartner Inc., include a focus on disruptions brought about by digital business, the Internet of Things, smart machines and the onset of what they call the Digital Industrial Revolution . That forward-looking view can be balanced by their current IT expense outlook. Worldwide IT spending is forecast to total $3.8 trillion in 2014 -- that's a 3.1 percent increase from 2013 spending of $3.7 trillion, according to the latest market study by Gartner. In 2013, the traditional IT market experienced flat growth, growing 0.4 percent year over year. Spending on devices contracted 1.2 percent in 2013, but it will grow 4.3 percent in 2014. Gartner analysts said convergence of the PC, ultramobiles (including tablets) and mobile phone segments -- as well as erosion of profit margins -- will take place as vendor differentiation will be based upon the price of a device. Software Applications Investment Remains Consta...

The ongoing convergence of digital and physical commerce has become a driving force in the success of today's leading B2B and B2C companies. Savvy senior executives are utilizing channel agnostic business technologies that enable them to give customers what they want -- an exceptional, integrated buying experience. The digital commerce applications market will grow at an 18.8 percent compound annual growth rate (CAGR) to $4.1 billion through 2017, according to the latest global market study by International Data Corporation (IDC). Although there are multiple scenarios that could unfold, IDC believes the market will exhibit strong growth over the next five years -- as digital commerce apps are one of the fastest growing segments in the overall enterprise applications software market. "New commerce offerings and vendors are launched continually, with retail being only one part of the story as organizations across every industry look to add commerce solutions to their produ...

Are you likely to increase your business technology investment next year? If you are, then you're not alone. Worldwide ICT spending is expected to accelerate in 2014, after dipping to its slowest pace of growth since the financial crisis in 2013, according to the latest market study by International Data Corporation ( IDC ). Overall business technology spending is on course to increase by 4 percent this year at constant currency, reaching $2.04 trillion -- that's down from last year’s growth of 5 percent, due mainly to the slowdown in key emerging markets including China and Russia. IDC forecasts that in 2014, a rebound in China and continued momentum in the U.S. and Europe will see a return to overall industry growth of more than 5 percent (reaching $2.14 trillion). The Business Technology That Will Drive Growth In fact, almost half of this year’s industry growth is due to continued strength in smartphone and tablet shipments. Excluding mobile phones, IT spending will ...

Many industries are facing accelerating pressure for fundamental business process transformation -- including embracing digital business technology, in order to survive and stay competitive -- according to the latest market study by Gartner. "Transformation remains a critically important phenomenon across all industries. Many industries will face intense challenges in 2014 and beyond, and will have no choice but to radically change their established business models," said Kimberly Harris-Ferrante, vice president and distinguished analyst at Gartner . Last year saw many industry decision-makers focusing on adopting new technologies to improve business operations by addressing developments such as the convergence of social, mobile, cloud and Big Data. Gartner believes that this trend is driven in part by the challenges of consumer empowerment and market commoditization, which in many ways are greater than in the past, and are particularly difficult for traditional enterp...

We’ve certainly come a long way. Over the last couple of years, we’ve witnessed the trials and tribulations of the early-adopters of managed cloud services, and we’ve observed how the offerings have matured to attain broad-based market acceptance. Cloud computing has become pervasive within today’s forward thinking companies. It’s already a transformative force throughout the global networked economy. Every enterprise that uses Business Technology is either considering or implementing cloud solutions -- to create a strategic advantage over their late-adopter industry peer group in the marketplace. According to the latest market study by International Data Corporation ( IDC ), about 77 percent of North American companies were already using at least one public cloud service in 2012. IDC believes the companies that are spending on cloud-based capability have reached a deployment pace that’s unmatched by any previous business technology transformation. Moreover, they say that those ...

Across the globe, during the holiday season, more people purchased a new media tablet or smartphone equipped with Wi-Fi connectivity for broadband internet access. Some will want to use these powerful mobile devices at work -- in addition to using them at home or while on the go. According to the latest market study by Ovum, employees in high-growth markets are more willing to embrace the bring-your-own-device (BYOD) to work phenomenon, and adopt the personal productivity benefits of enterprise mobility. Ovum believes that the BYOD trend is driven by professionals in high-growth markets that seek to live and work much more effectively than their peers -- and the fact that there's less corporate provision of mobile phones or tablets. As part of a large study that assessed employee behavior and attitudes towards a BYOD solution , Ovum revealed that across the 17 markets that they surveyed, 57.1 percent of full-time employees engage in some form of BYOD activity. Yet, when ...

You may think that the worldwide economic downturn has negatively impacted most CIO's budgets, but so far that hasn't been the case. According to the latest market study by IDC, worldwide IT spending remains on course to grow by 6 percent this year in constant currency, that's only slightly down on last year's pace of 7 percent growth. Strong performance in software, storage, enterprise network and mobile device markets has offset weaker trends in PCs, servers, peripherals and telecom provider equipment. However, the strength of the U.S. dollar in the first half of 2012 means that IT spending is on course for growth of just 4 percent this year. Including telecom services, it's now estimated that total ICT spending will increase by 5 percent this year in constant currency to $3.6 trillion (that's growth of 2.5 percent in U.S. dollars). "In spite of economic uncertainty, which continues to inhibit enterprise investment in some tech segments, the conti...

The detractors of cloud computing benefits will state that the typical adoption is still limited at most enterprises -- they're deploying cloud services to a few early-adopters. That being said, some leading markets are confidently moving ahead with mainstream deployments, regardless of the caution. While others, such as western Europe, are apparently in transition. The western European private cloud market will grow at a CAGR of 23.2 percent for the next five years to reach $7.9 billion in 2016, according to the latest market study by International Data Corporation ( IDC ). IDC has been looking in-depth at the private cloud marketplace -- from a hardware, software, services and networking points of view. "The growth of private cloud is even more impressive in the context of the current economic situation," said Mette Ahorlu, research director, IDC European Services. According to IDC's assessment, demand in the region is being driven by the need for cost sa...

A comprehensive enterprise mobile device and application strategy, if executed correctly, can become a significant competitive advantage. But, there's a growing need for answers to the questions troubling many IT executives -- with regard to their mobile device policies, the adoption of media tablets, and mobile application development costs and practices. According to the latest market study by International Data Corporation (IDC), corporate-liable devices still prevail with 77 percent of survey respondent organizations providing smartphones to their employees and 49 percent providing media tablets in 2011. Of these corporate-liable devices, 70 percent were purchased by the organization and issued to the employees while only 7 percent were purchased by the employee with full or partial reimbursement. The goal of the study, based on responses from CIOs and IT professionals in the U.S. and Europe, is to provide IT organizations with insight into how their peers have addresse...

Here's the scenario, you're a busy executive working away from your office and you just want to quickly research something on the Web. You turn on the company-provided notebook computer and you wait the standard 3-6 minute delay, before you can actually use it. The corporate IT department has numerous mandatory processes that must load first -- such as virus protection, data backup, system and app software updates, etc. -- on a typical Windows system. That's often dozens of processes running at start-up, and some will consume 100 percent of the available processing power. That automated cycle can temporarily incapacitate a notebook PC. Don't bother attempting to load a web browser while this PC start-up sequence is in motion. What's the alternative? If you have a media tablet, simply use it instead and you're on the Web in a matter of seconds. Mobile Workers and Their Virtual Workspace Is your company prepared for the pending business tablet invasion th...

The early-adopter trials have begun, the commercial apps are being developed -- it's now a given, purpose-built tablets will be used in more mainstream business settings during 2012. Besides, executives and IT managers at multinational companies will likely witness this phenomenon first, particularly in the more advanced markets. According to the latest market study by International Data Corporation ( IDC ), media tablet shipments in EMEA reached more than 12 million units in the first three quarters of 2011 -- growing to 20 million units by the end of the year. Although business purchases currently represent less than 10 percent of the entire tablet market, the near-term opportunity for growth from business use is believed to be significant -- including online collaboration applications. Functionality such as a touch screen user-interface, portability, secure LAN connectivity and more business apps for vertical industry needs, are all factors that demonstrate the potentia...

More capable smartphones and media tablets are now joining a variety of highly portable netbook computers that have already invaded the workplace. Many are being combined with mobile apps that tap into cloud-based productivity solutions. According to the latest market study by ABI Research , healthcare is one of the most dynamic sectors for mobile technologies, and manufacturing is now the largest sector for mobile enterprise applications worldwide. By 2016, manufacturing will generate approximately 23 percent of the nearly $5 billion in mobile enterprise application service revenues. Mobile enterprise applications, also called mobile B2E applications, include dashboard apps, work flow approval apps, and line-of-business applications for both the smartphone and tablet. ABI's mobile services practice director, Dan Shey, says, "Manufacturing beats healthcare for B2E app adoption and revenues because of its large employment worldwide and the breadth of occupations ...

The transition to managed cloud services is having a trickle-down effect on various stakeholders in the business technology landscape. As an example, in the evolving enterprise communications market, customer premise equipment (CPE) vendors must confront imminent erosion in their installed base -- as cloud services gain traction across the public, private, and hybrid cloud domains. According to the latest market study by ABI Research , 41 percent of all enterprise communications users -- or 386 million lines or seats -- will be on virtual infrastructure by 2016, which is posing a serious danger to the traditional CPE market. "For CPE vendors, the cloud threat is real," says ABI senior analyst Subha Rama. "By 2016, the communications CPE market will only grow 4.3 percent, while cloud communications will grow by over 21 percent, reaching $8 billion in revenues." Smaller vendors with point solutions will see cloud services rapidly displace their installed base...

We're clearly in a period of global IT market transition. Enterprises are moving more applications, data and associated services to the central data center. Meanwhile, more small and medium-sized businesses (SMBs) are relying on managed service providers to deliver various types of hosted service offerings . These trends are driven by cost savings that are realized through consolidation -- the impact reaches beyond basic data processing requirements, as it also impacts traditional voice communication needs. SMBs are turning to hosted Centrex service, and enterprises are moving PBX capability and SIP trunking -- a VoIP solution based on SIP protocol -- to the unified data center . Looking to support less infrastructure on-site, branch offices and SMBs are able to consolidate multiple services into a multi-service business gateway (MSBG). According to the latest market study by In-Stat , they have forecast that the growth of MSBG revenues in the SMB market will exceed $1 billio...

 If you're like many multinational business leaders today, then your company exists within a complex network of vendors, customers and other collaborators. This business ecosystem is as vital to you as your employees and intellectual property. Keeping it healthy helps you maintain and grow your market share, navigate challenging economic conditions, and explore new business opportunities. In many commercial scenarios, conducting international business and staying in touch with all your key stakeholders requires regular face-to-face communications. But sometimes you can accomplish your personal interaction objectives without the need to travel to distant places. Infonetics Research released its current Enterprise Telepresence and Video Conferencing report, which provides insight and analysis of dedicated videoconference infrastructure and endpoints -- which includes the latest immersive telepresence applications. Collaborating in a Global Distributed Organization "Comm...