Healthcare is constantly in the spotlight as aging populations, technological advances and high-costs threaten the very fabric of the current system. Healthcare providers and insurers are under constant social, political and shareholder pressure to both improve quality of delivery and lower operational costs. To proactively evolve, forward-looking insurers and providers need to focus on: Access -- ensuring that patients are properly insured and the facilities are available to treat them; Affordability -- driving down costs across all parts of the system; Quality -- ensuring quality and successful treatment outcome; Sustainability -- focus on managing labor force resources and green issues. New Approaches to Technology Driven Transformation Despite being an industry heavily dependant on the use of the latest in medical technologies, healthcare has traditionally been slow to use information technology and services to improve their business processes. Healthcare has some of the most ...
Digital Business Transformation Journal