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Showing posts with the label user needs

IT Power Users Will Lead the Way

Have you ever wondered if your company's utilization of Business Technology is in line with the creative market leaders? The Harvard Business Review recently published an interesting commentary by Susan Cramm entitled "How to Support Your IT Innovators." Ms. Cramm believes that to realize the full potential from business technology, all enterprises need IT-smart business leaders -- up, down, and across the organization. According to the results of her ongoing survey , however, business leaders apparently don't feel very smart about their IT adoption and application practices. Only 11% personally use and fully leverage the capabilities of the technology currently in place. 50% agree with the statement that "business leaders don't understand how to use their systems and technologies." And, only 25% of business leaders consider themselves "IT-smart." Liberate the Business Technology Innovators One person she interviewed said "business groups...