Business Technology Roundtable

The telecommunications sector is at a pivotal intersection of technological evolution and digital transformation. What was once primarily focused on connectivity infrastructure has now emerged as a critical enabler and adopter of artificial intelligence (AI). As telcos serve billions of customers worldwide, their embrace of AI represents not merely an operational upgrade but a fundamental reimagining of how communication networks are built, managed, and monetized. From Pilots to Production: AI Goes Mainstream The most striking revelation from NVIDIA's "2025 State of AI in Telecommunications" survey is the velocity of adoption. Nearly all telecom companies are now actively engaged with AI, either deploying it in production or rigorously assessing its potential to create value. This represents a significant leap from just two years ago. More importantly, the industry has crossed the chasm from experimentation to implementation, with 49 percent of respondents actively using ...

Three years ago, ChatGPT's launch sparked a wave of excitement that swept through corporate boardrooms. Executives marveled at the AI tool's potential while simultaneously wrestling with questions about practical application, return on investment, and workforce implications. Fast forward to today, and the picture has transformed dramatically. According to Wharton's latest research tracking enterprise Generative AI (GenAI) adoption, we're witnessing not just incremental progress but a fundamental shift in how businesses integrate artificial intelligence into their core operations. The numbers tell a compelling story of maturation and desired business outcomes. Daily GenAI usage among enterprise decision-makers has surged to 46 percent — that's a 17-percentage-point leap year-over-year — while 82 percent now engage with these tools at least weekly. This isn't casual experimentation; this is mainstream adoption. What began as fascinated tinkering has evolved into ...